Behavioural Medicine
Our clinic is proud to offer dedicated Veterinary Behaviour Consultations, led by Dr Tracy Jones.

Is Your Pet Struggling with Behaviour Challenges? You Are Not Alone.
It can be incredibly stressful, exhausting, and overwhelming when your beloved pet exhibits challenging or unexpected behaviours. Whether you are dealing with severe separation distress, fearful responses, unexplained aggression, or household elimination issues, please know that there is support available.

Clinical Expertise, Rooted in Science
Dr Tracy has a dedicated special interest in Veterinary Behavioural Medicine and is currently completing advanced postgraduate study through the Centre for Veterinary Education (CVE) to sit examinations for the Australian and New Zealand College of Veterinary Scientists (ANZCVS).
Because behaviour problems are often deeply linked to underlying neurobiology, stress pathways, or hidden physical pain, a qualified veterinarian is uniquely equipped to help. We treat your pet using evidence-based medicine, neurochemical optimisation when needed, and humane, force-free behavioural modification protocols.
How Our Process Works
Step 1: Deep-Dive Intake
Before your appointment, you will fill out our comprehensive Behaviour Questionnaire and securely upload video clips of your pet’s home environment.
Step 2: Medical Rule-Outs
We perform thorough clinical diagnostics to rule out physiological pain, endocrine changes, or illness causing the behaviour.
Step 3: Tailored Treatment Plan
You receive a custom ecosystem map, environmental adjustments, learning exercises, and medication strategies designed specifically for your household.
Ready to Get Started?
Let’s work together to restore harmony to your home and improve your pet’s quality of life. If you would like to enquire about making a booking, please contact us.

Veterinary Behaviour Referrals
Partnering with You for Advanced Behavioural Care
Dear Colleagues,
We understand that complex behavioural cases can be exceptionally time-consuming and challenging to manage within a standard general practice consultation framework. Whether you are managing escalating aggression, deep-seated phobias, severe compulsive disorders, or complex multi-pet household conflict, we are here to support both you and your clients.
Dr Tracy Jones focuses on Veterinary Behavioural Medicine, utilising evidence-based neurobiology, diagnostics, psychopharmacology, and force-free behaviour modification protocols. We treat behavioural disorders as true medical conditions requiring clinical pathology evaluation, environmental manipulation, and neural circuit management.
Our Collaborative Care Commitment
Shared Care Approach
We strictly manage the behavioural aspects of your patient’s health. For all routine healthcare, vaccination, general surgery, and emergency services, clients are explicitly directed back to your practice.
Open Communication
A comprehensive clinical referral letter detailing our diagnostic conclusions, psychopharmacology choices (with mechanism of action, receptor profiles, and washout timelines if applicable), and behaviour plans will be emailed directly to your clinic within 48 hours of consultation.
Seamless Transition
If medical rule-outs or follow-up blood profiles (such as pre-medication or steady-state therapeutic monitoring) are required, we will prompt the client to book these diagnostic sessions with your team.
The Referral Process Step-by-Step
Step 1: Submit the Form
Complete the digital referral form below to provide initial signalment, patient history, and clinical summaries.
Step 2: Diagnostic Submission
Upload the patient’s complete history logs, lab records (CBC, Biochemistry, Thyroid panels, Urinalysis), and any relevant imaging files with the referral form below, or email them to thorndon@nzpetdoctors.co.nz.
Step 3: Client Intake
Once the clinical history is received, our triage team will contact the client directly to provide them with our comprehensive Behaviour History Questionnaire and safely coordinate their appointment details.
Submit a Patient Referral
Complete the digital referral portal below. You will receive an emailed confirmation, and our triage team will take it from there.




